16 Things You Should Know About Rental Cars

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3. Do Not Ignore Potential Upgrade Opportunities

Many consumers get fixated on their current car rental deal, and do not take the time to ask about potential upgrades once at the car rental agency. This technique works best in a time of high volume for the agency since they will typically be running low on inventory for lower-priced cars. In many instances, the desk agent has a significant amount of discretion in offering free upgrades to customers if they think it will help their inventory management and boosting customer satisfaction. In the worst case, they will tell you no. In the best case, you will walk out of the rental agency with a much nicer car than originally arranged with your initial car reservation at either no or minimal extra cost.